FAQ

We specialize in affordable, stylish home decor items including:

• Artificial flowers & plants
• Bathroom essentials (towels, rugs, storage, accessories)
• Bedding and pillows (including kids’ options)
• Lighting (ceiling lights, desk lamps, floor lamps)
• Decorative objects and storage solutions
• Candles and other accent pieces

Our collections are designed to help you create cohesive looks for every room.

Absolutely! We offer a range of styles from modern to traditional. Many of our decorative objects, bedding sets, and lighting fixtures feature timeless designs that complement various decor themes. Our bathroom accessories and storage solutions combine functionality with aesthetic appeal.

We take special care with fragile items:

• Decorative storage and lighting fixtures receive double-boxing with cushioning
• Lampshades are boxed with protective layers
• Glass items are individually wrapped in bubble wrap
• All packages are clearly marked “Fragile” when appropriate

You can create an account during checkout by selecting “Create an Account” after entering your email address. Having an account allows you to track orders, save favorites, and checkout faster in the future.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through our encrypted checkout system.

We process orders quickly (within 1-2 business days), so please contact us immediately at [email protected] if you need to make changes. Once your order has shipped, we cannot modify it, but you may return items under our return policy.

We offer two convenient shipping methods: Pro Decor Tip: Order complete collections together to save on shipping and ensure coordinated pieces arrive simultaneously!

Yes! We ship globally, excluding some Asian and remote areas. All international orders are personally checked by our Missouri-based team before shipping to ensure quality and completeness.

We vacuum-seal all textile items (bedding sets, bathroom towels, rugs) to:

• Prevent moisture damage during transit
• Reduce package size
• Keep items clean and fresh

Bathroom rugs are folded properly to prevent creasing.

You’ll receive dispatch confirmation and tracking number within 48 hours of ordering. During peak seasons, processing may take slightly longer, but we’ll keep you informed.

We offer a 15-day return window from the date you receive your items. To be eligible for return:

• Items must be unused and in original condition
• Original packaging must be intact
• Some exclusions may apply (noted on product pages)

Please contact us at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error. We recommend using a trackable shipping method for returns.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method. You’ll receive an email confirmation when your refund has been processed.

We periodically offer deals on our website, especially for complete bedroom sets or bathroom bundles. Check our “Deals” section for current promotions. For very large orders (wholesale inquiries), please contact us directly.

Our decor-savvy customer service team is happy to help! Email us at [email protected] with any questions about products, shipping, or your order. We typically respond within 24-48 hours.

Our headquarters is at:
4193 John Daniel Drive, Bland, US 65014
All orders ship from our Missouri facility where they receive personal quality checks before shipping.